Returns & Refund Policy

At SCAR, customer satisfaction is important to us. We aim to provide premium-quality fightwear, fight gear, and streetwear products. If you experience any issues with your order, please review our Returns & Refund Policy below.

Return Eligibility

Products may be eligible for return or exchange under the following conditions:

• The item received is damaged or defective.
• The wrong product or size was delivered.
• The product has manufacturing defects.

To qualify for a return:

• The item must be unused, unwashed, and in original condition.
• Original tags, packaging, and accessories must be intact.
• Return requests must be made within 7 days of delivery.

Non-Returnable Items

The following items may not be eligible for returns or exchanges:

• Hand wraps and protective gear used for hygiene-sensitive purposes.
• Customized or limited-edition products.
• Products damaged due to misuse, improper handling, or normal wear and tear.
• Sale or clearance items unless received damaged.

Return Process

To request a return or exchange:

1. Contact our support team through email or phone.
2. Provide your order details along with clear photos of the issue.
3. Our team will review the request and provide return instructions if approved.

Returns sent without prior approval may not be accepted.

Refund Policy

• Refunds are processed only after the returned item passes inspection.
• Approved refunds will be issued to the original payment method.
• Refund processing times may vary depending on the payment provider or bank.
• Shipping charges, if any, are generally non-refundable unless the error was from our side.

Exchange Policy

Exchanges are subject to product availability. If the requested replacement product is unavailable, customers may be offered:

• Store credit
• Alternative product options
• Refund (if applicable)

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting images and order details.

Cancellation Policy

Orders may only be canceled before they are shipped. Once dispatched, orders cannot be canceled and must follow the return process if eligible.

Contact Us

For return, refund, or exchange support, contact us:

SCAR
Meerut, Uttar Pradesh – 250004, India
Email: scarmmaindia@gmail.com
Phone: +91 8112298158